web services - Problems connecting to Adobe Connect with CFHTTP in CF10 -

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i trying fix number of issues our company's platform has integration adobe connect. 1 has me perplexed intermittent failures login method. have 1 client credentials fail regularly, not always. have login method call in try/catch block cfhttp output dumped email , sent me. here sample failure, using cfhttp tag <cfhttp url="#httpcall#" method="get" />:

enter image description here

however, when invoke login method via browser, using url attribute invoked cfhttp tag (eg. http://[host].adobeconnect.com/api/xml?action=login&login=[username]&password=[password]&account-id=[id]), following callback:

<results>      <status code="ok"/> </results>

the request header follows: enter image description here

so, there nothing wrong credentials passed in, nor response: return mime type of text/xml, when called directly. points issue cfhttp tag, , potentially adobe connect account we've set 1 of our clients, or both. not happen every call made adobe connect via cfhttp, , seem happen more account we've set 1 particular client, others we've set up. did other accounts, when mitigated repeating calls api login method upon failure return mime type of text/xml, getting account.

what can cfhttp tag api call around problem?

the error detail "connection failure" + "unknown host", indicating client not getting error adobe connect server, rather unable communicate @ all.

you've redacted full hostname can't test validity, first verify correct , resolvable (with nslookup or dig) workstation, same failing client machine. investigate failing client's dns resolution: querying reliable name server, etc. symptom indicate client misconfigured, e.g. has wrong account domain, intermittent nature suggests otherwise.

you might check whether proxy configured or clear cf dns resolver cache. ref this question more detail.


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